At InstaReach, customer satisfaction is important to us. However, due to the nature of our digital marketing services, please review the following refund terms carefully.
1. Eligibility for Refunds
Refunds are considered only under the following circumstances:
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The service was not delivered as described (e.g., your order did not start within the promised time frame).
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Technical errors on our side prevented order completion.
2. Non-Refundable Cases
Refunds will not be issued for:
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Services that have already been delivered or partially delivered.
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Natural declines in followers, likes, or views after delivery (due to platform activity or user behavior).
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Customer errors such as incorrect account details or misunderstanding of service scope.
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Cancellation requests after order processing has begun.
3. How to Request a Refund
If you believe you are eligible for a refund:
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Contact our support team within 7 days of your order date at:
📧 markus@everworkx.de -
Provide your order number and a detailed explanation of the issue.
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Our team will review your request and respond within 3 business days.
4. Refund Process
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Approved refunds will be issued via the original payment method.
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Please allow 5–10 business days for the refund to appear on your statement.
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InstaReach reserves the right to deny refund requests that do not meet the policy criteria.
5. Contact Us
If you have any questions about this Refund Policy, please reach out:
📧 markus@everworkx.de