At InstaReach , we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information in compliance with the General Data Protection Regulation (GDPR) .
1. Who We Are
InstaReach is a digital marketing service provider based in Germany. We offer services to enhance social media engagement across platforms such as Instagram, TikTok, YouTube, and more.
If you have questions about this policy, contact us at:
π§ support@instareach.de
2. What Data We Collect
We may collect and process the following types of personal data:
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Contact information (eg, name, email address)
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Payment information (processed securely via third-party providers; we do not store full payment data)
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Social media usernames (only for service delivery)
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Usage data (eg, IP address, browser type, device, pages visited, time on site)
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Communication data (support inquiries, emails, or chat messages)
3. How We Use Your Data
We use your personal data to:
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Process and deliver your orders
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Provide customer support
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Improve our website and services
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Send order updates or service notifications
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Prevent fraud and secure transactions
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Comply with legal obligations
We do not sell, rent, or trade your data to third parties.
4. Legal Basis for Processing (per GDPR)
We process your personal data under one or more of the following legal bases:
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Contractual necessity β to fulfill our agreement with you
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Legitimate interests β for customer support, site improvement, or fraud prevention
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Legal obligation β to comply with applicable laws
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Consent β where you’ve explicitly agreed (eg, for marketing emails)
5. Cookies and Tracking
We use cookies and similar technologies to:
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Analyze traffic and performance
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Enhance user experience
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Store session data
You can manage or block cookies at any time via your browser settings.
For full details, refer to our [Cookie Policy] (if applicable).
6. Data Retention
We retain your data only for as long as necessary:
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For order fulfillment and service history
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To comply with tax and legal obligations (usually 6β10 years in Germany)
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For legitimate business purposes, unless you request deletion sooner
7. Your Rights (under GDPR)
You have the right to:
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Access your data
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Correct inaccurate data
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Request data deletion (“right to be forgotten”)
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Restrict or object to processing
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Data portability
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Withdraw consent at any time
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Lodge a complaint with a data protection authority
To exercise these rights, email us at markus@everworkx.de
8. Data Security
We implement industry-standard security measures to protect your data:
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SSL encryption
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Secure payment gateways (PayPal, Stripe, etc.)
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Access controls and regular audits
9. Third-Party Services
We may share necessary data with third trusted parties only for purposes like:
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Payment processing (eg, PayPal, Stripe)
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Customer communication (eg, email or chat tools)
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Analytics (eg, Google Analytics)
These providers are GDPR-compliant and bound by confidentiality agreements.
10. International Transfers
We primarily store and process data within the European Economic Area (EEA) . If data is transferred outside the EEA, it will be protected using standard contractual clauses or other legal safeguards.
11. Changes to This Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page with a revised “Last updated” date.
12. Contact Us
For questions or concerns regarding your data:
π§ markus@everworkx.de